Terms of service

Last updated: August 25, 2026

Overview

This website is operated by Classic Cowboy LLC, doing business as Classic Cowboy (“Classic Cowboy,” “we,” “us,” or “our”). We provide this website, including its information, products, tools, and services, subject to these Terms of Service (“Terms”). By accessing the website or placing an order, you agree to these Terms and to the policies incorporated by reference.

If you do not agree to these Terms, do not use the website or purchase our products. We may update these Terms by posting a revised version to the website. Changes apply prospectively from the date posted, except where applicable law requires otherwise.

1. Eligibility and Acceptable Use

You must be at least the age of majority in your jurisdiction, or have authorization from a parent or legal guardian, to make a purchase. You may not use the website or our products for an unlawful, fraudulent, abusive, or unauthorized purpose; interfere with the website’s operation or security; transmit malicious code; scrape or misuse data; or violate intellectual-property, privacy, or other rights.

2. Products and Availability

We make reasonable efforts to describe and display products accurately. Colors and appearance may vary by screen, lighting, and natural material variation. Product descriptions, pricing, availability, and specifications may be corrected or changed without notice. We may limit quantities, discontinue products, or refuse or cancel orders where permitted by law.

3. Orders and Payment

An order confirmation acknowledges receipt of your order but does not guarantee acceptance. We may decline or cancel an order because of inventory, pricing or description errors, suspected fraud, payment issues, shipping restrictions, or other legitimate business reasons. If we cancel a paid order before fulfillment, we will refund the amount charged for the canceled merchandise.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information. You authorize us and our payment providers to charge the amounts shown at checkout. Prices and charges are displayed in the currency indicated during checkout. Promotions and discount codes are subject to their stated conditions and may not be combined unless expressly permitted.

4. Shipping and Delivery

Processing and delivery estimates are not guarantees. Customers are responsible for providing an accurate and complete delivery address and for monitoring tracking and carrier notices. Carrier delays, customs processing, weather, incorrect addresses, and events outside our reasonable control may affect delivery.

Additional terms governing processing, delivery, address issues, and international shipments are contained in our Shipping Policy, which is incorporated into these Terms.

5. International Orders, Duties, and Taxes

Unless duties and import taxes are expressly shown and collected during checkout, international orders are shipped Delivered at Place (DAP). The recipient is the importer of record and is solely responsible for customs duties, import taxes, VAT/GST, brokerage or disbursement fees, customs-clearance charges, and other amounts imposed by the destination country, customs authority, or carrier.

The carrier or customs authority may require payment before delivery. The customer is responsible for responding promptly and paying all required charges. A parcel held by DHL or another carrier while awaiting payment is not considered lost or undelivered.

6. Refused, Unclaimed, or Abandoned Shipments

Refusing or failing to pay duties, taxes, or customs charges; failing to respond to a carrier or customs authority; failing to claim a parcel; or declining delivery does not cancel the order and does not make the order eligible for a refund. The customer remains responsible for the purchase and all resulting costs.

If a shipment is refused, unclaimed, abandoned, destroyed, or returned, no refund will be issued while it remains in transit, held, abandoned, destroyed, or otherwise has not been physically returned to Classic Cowboy. To the fullest extent permitted by applicable law, original shipping charges are nonrefundable. Any refund that may be required or approved after merchandise is physically returned and inspected will be reduced by outbound shipping, return shipping, duties, taxes, brokerage, storage, abandonment, and other carrier or customs fees incurred by Classic Cowboy.

7. Returns, Exchanges, and Refunds

Returns, exchanges, damaged-item claims, final-sale items, international orders, and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms. Except where applicable law requires otherwise, international orders are final sale and are not eligible for return or exchange unless merchandise arrives damaged, defective, or incorrect.

8. Intellectual Property

The website and its content—including trademarks, logos, product names, designs, photographs, graphics, text, video, and software—are owned by or licensed to Classic Cowboy and are protected by applicable intellectual-property laws. You may use the website only for personal, noncommercial shopping and informational purposes. No content may be copied, reproduced, distributed, modified, sold, or commercially exploited without prior written permission.

9. Reviews, Feedback, and User Content

If you submit reviews, photographs, comments, ideas, or other content, you represent that you have the right to provide it and that it is accurate, lawful, and does not violate another person’s rights. You grant Classic Cowboy a nonexclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute that content in connection with our business, marketing, and services, subject to applicable law and our Privacy Policy.

10. Third-Party Services and Links

The website may use or link to third-party services, including Shopify, payment providers, carriers, social platforms, and other websites. Third parties operate under their own terms and privacy practices. We are not responsible for third-party websites, content, products, or services except to the extent required by applicable law.

11. Privacy

Our collection and use of personal information are governed by our Privacy Policy. By using the website, you acknowledge that information may be processed by Shopify and other service providers as described in that policy.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” We do not guarantee that access will be uninterrupted, secure, or error-free. We disclaim implied warranties to the extent they may legally be disclaimed. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by law, Classic Cowboy and its owners, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, data, or goodwill; or damages arising from events outside our reasonable control. Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Classic Cowboy and its affiliates, officers, employees, agents, contractors, and service providers from claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website, your breach of these Terms, or your violation of another party’s rights.

15. Severability and Waiver

If any provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver of that provision or any other right.

16. Governing Law

These Terms are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law rules. Nothing in this section deprives a consumer of mandatory protections or remedies available under the laws of the consumer’s jurisdiction that cannot legally be waived.

17. Entire Agreement

These Terms, together with the policies referenced here and any order-specific terms presented at checkout, constitute the agreement between you and Classic Cowboy concerning use of the website and purchases from us. If an order-specific term conflicts with these Terms, the order-specific term controls for that order to the extent permitted by law.

18. Contact Information

Classic Cowboy LLC
Doing business as Classic Cowboy
4480 Alpha Rd, Suite 104
Farmers Branch, TX 75244
United States

Questions about these Terms or an order may be sent to support@classiccowboy.com.